Technical version for review. The exact legal characterization of the companies’ relationship, legal bases and final wording require owner/legal review before launch.
Companies
Eventlux OÜ and Rempro OÜ are identified for Smile Cleaning enquiry processing. Business-customer context is associated with Eventlux OÜ and consumer context with Rempro OÜ. An unknown customer type is not assigned a contractual counterparty automatically. No joint-controller agreement or allocation of legal responsibilities is asserted.
Data
Forms collect name, phone and/or email, property address, preferred date, message, language, customer type and privacy acknowledgement. Service details may include area, window dimensions/quantity, condition, access, frequency and extras. Calculator enquiries include a server calculation snapshot. Allowed enquiry-source attribution may be retained; URL query strings and fragments are removed.
Use
Responding to enquiries, clarifying the property and scope, preparing an assessment and operational enquiry handling. A form submission does not confirm a booking. No newsletter or marketing consent exists; the required checkbox acknowledges enquiry-processing information.
Storage
Submission payloads are encrypted, with access restricted to authorized WordPress administrators. Daily cleanup removes operational submission PII after 12 calendar months from creation, with associated outbox/events. Anonymous calculation snapshots are retained for up to 7 days. Cleanup does not affect separate financial/legal records or external email, Telegram and backup copies.
Delivery and protection
Email is required and prepared for SMTP2GO: sender [email protected], Reply-To and recipient [email protected]. Customer acknowledgements are used when an email is provided. Required Cloudflare Turnstile validates token, host/action, expiry and replay on the server. Telegram is approved ON after new credentials are configured; an outage does not cancel an accepted enquiry. CRM/DoLeads is OFF at launch. Production configuration and live acceptance are not yet complete.
Contact and review
Use the public email below for data questions and individual requests. Request procedures, legal bases, company rights/responsibilities and external-copy retention require final legal review; they are not invented here.
Owner-identified Smile Cleaning controllers/operators
- Eventlux OÜ - 14123568; Tuulemaa 17, 10313 Tallinn, Estonia
- Rempro OÜ - 17068812; Ida-Viru maakond, Kohtla-Järve linn, Järve linnaosa, Uus tn 1-22, 30327, Estonia
